Privacy Policy

Last updated: July 13, 2025

1. Information We Collect

When you use our booking form, we collect:
– Name
– Email address
– Phone number
– Optional details (free‑text field)
– Requested cleaning date
– Service type selection (booking vs. free estimate)
– Home square‑footage range (e.g., 500–1000, 1000–1500, 1500+)
– Service scope (exterior and/or interior—must pick at least one)

2. How We Use Your Information

Your details are used to:
– Confirm and schedule your window‑cleaning appointment.
– Send a confirmation email via noreply@hixenis.com (managed by Brevo/Namecheap).
– Follow up for future cleanings and to offer promotional deals.

3. Sharing & Third Parties

We do **not** sell or rent your personal information. Your data is used in‑house and with our email provider (Brevo/Namecheap) solely to send booking confirmations and follow‑up messages. We do not share bookings or contact details with any other third parties.

4. Cookies & Tracking

We do not use cookies, analytics platforms, or similar tracking technologies on our Site.

5. Data Retention

We retain your booking and contact information **indefinitely**, unless you request removal. To delete your data, send a request to info@heysqueegeeboy.ca.

6. Security Measures

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

7. Your Rights

You have the right to:
– Access the personal information we hold about you.
– Request corrections or updates.
– Request deletion (see Section 5).
– Opt‑out of marketing and promotional communications.

8. Children’s Privacy

Our services and Site are intended for adults (18+). We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy at any time by posting the revised version here with a new “Last Updated” date. Continued use of the Site after changes constitutes acceptance.

10. Governing Law

This Policy is governed by the laws of the Province of Ontario and the federal laws of Canada.

11. Contact Us

For privacy inquiries or data removal requests, email:
info@heysqueegeeboy.ca
Or call: 289 ‑ 684 ‑ 8468